Last Updated on: 28/02/2025

Welcome to Zarae Jewels. By accessing and using our website, you agree to comply with our terms and conditions. Please read them carefully before making any purchase.

1. Product Information

  • All jewelry listed on our website is made to order and crafted with lab-grown diamonds.

  • Product images on the website are for representation purposes only. Actual products may have slight variations.

  • Prices, specifications, and designs may change without prior notice.

2. Order Confirmation

  • Once your order is confirmed, it will proceed to production. No changes or cancellations will be accepted after confirmation.

  • You will receive an order confirmation email and updates regarding your order status.

3. Payment Policy

  • We accept payments through secure payment gateways only.

  • Full payment is required at the time of purchase.

  • We do not accept cash-on-delivery (COD) orders.

4. Shipping & Delivery

  • Orders will be shipped within 10-15 business days after production.

  • Once shipped, you will receive a tracking number to monitor your shipment.

  • We offer free shipping across India.

  • We currently do not provide international shipping.

5. Return & Exchange

  • We offer a 7-day return & exchange policy. Please read our detailed Return & Exchange Policy.

  • Returns are only accepted if the product is unused, undamaged, and in its original packaging with all documentation.

  • Customized or personalized jewelry is non-returnable and non-exchangeable.

6. Pricing & Taxes

  • All prices listed on our website are in Indian Rupees (INR).

  • Prices are inclusive of all applicable taxes within India.

  • International customers (if applicable in future) will be responsible for any import duties, taxes, or customs charges.

7. Warranty & Repairs

  • We offer a 6-month manufacturing warranty on all our products.

  • This warranty covers manufacturing defects only and does not cover regular wear and tear, accidental damage, or mishandling.

  • Repairs beyond the warranty period may be chargeable.

8. Intellectual Property

  • All content, designs, logos, and images on our website are the exclusive property of Zarae Jewels.

  • Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

  • Zarae Jewels shall not be responsible for any direct, indirect, or incidental loss caused by using our products or services.

  • We are not liable for any delays or failures in delivery caused by circumstances beyond our control (such as natural disasters, strikes, or transport issues).

10. Privacy Policy

  • By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your information.

11. Changes to Terms

  • We reserve the right to modify these Terms & Conditions at any time without prior notice.

  • It is your responsibility to review the Terms & Conditions periodically.

12. Contact Us

For any questions or concerns regarding these Terms & Conditions, you can contact us through our chat support available on the website.

Thank you for choosing Zarae Jewels – where luxury meets elegance.